552 Privacy Policy – How We Protect Your Information
At 552, we take every user's privacy seriously. This document clearly explains what information we collect, how it is used, and the steps we take to protect it.
Effective date: 1 January 2026
Information We Collect from You
When you register on 552, we collect your full name, email address, phone number, date of birth, and login credentials. This information is required to verify your identity and keep your account secure from misuse by others.
To process deposits and withdrawals in MYR (RM), we store relevant bank account or registered e-wallet details. Full credit or debit card numbers are not stored directly by 552 — all payment processing is handled through approved payment service providers.
We automatically collect technical information including device type, operating system, browser type and version, IP address, screen resolution, and language settings. This data is used to ensure the 552 platform performs optimally across all devices used by our users.
We record in-platform activity including games played, session duration, bets placed, and interactions with platform features. This data helps us understand usage patterns and continuously improve the overall user experience.
How Your Information Is Used
552 uses the information we collect solely for purposes related to operating the platform and improving our services. We do not sell or rent users' personal data to any third party for marketing or commercial purposes.
Account information is used to verify your identity at login, process financial transactions in MYR, respond to customer support enquiries, and send important account-related notifications on 552.
Usage data and device information are used to detect and prevent fraudulent activity, monitor the platform's technical performance, and understand usage patterns for the purpose of ongoing service improvement.
Cookie and Tracking Usage
552 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website or use our app.
We use several types of cookies: session cookies that expire when you close your browser, persistent cookies stored for a set period to remember your preferences, and analytics cookies that help us understand how users interact with the 552 platform.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of some parts of the platform. Cookies required for login security and session verification cannot be disabled as they are essential to platform operations.
Types of Cookies We Use
- Session Cookies – To maintain your login session
- Preference Cookies – Saving language preferences and display settings
- Security Cookies – Detecting unauthorised access attempts
- Analytics Cookies – Understanding platform usage patterns
Data Storage & Security Measures
Technical Security
All personal data of 552 users is stored on servers protected with SSL (Secure Socket Layer) encryption. This means every piece of information transmitted between your device and our servers is encrypted and cannot be intercepted by unauthorised third parties.
Account passwords are stored in hashed form and cannot be read by anyone, including 552 staff. We also use active monitoring systems to detect any suspicious access attempts.
Data Retention Period
We retain your personal data for as long as your 552 account remains active. Following account closure, personal data will be kept for the period required by applicable laws or regulations, after which it will be securely deleted or anonymised.
Financial transaction records in MYR may need to be retained for a longer period in accordance with applicable accounting and financial regulations in Malaysia.
Your Rights as a User and How to Contact Us
Right to Access, Correction and Deletion
As a 552 user, you have the right to access the personal information we hold about you. You may request a copy of your data, ask us to correct any inaccurate details, or, in certain circumstances, request the deletion of your personal data.
To submit a request relating to your personal data, please contact our support team at [email protected], stating the type of request and your account details. We will process your request within a reasonable timeframe.
Sharing with Third Parties
552 does not share users' personal data with third parties for marketing purposes. However, in the course of operating the platform, we may work with certain service providers — such as payment processors and technical infrastructure providers — who are bound by strict confidentiality agreements.
We may also be required to disclose information to the relevant authorities if directed by law or a court order. In all such cases, we will disclose only the minimum information necessary.
Policy Updates and How to Contact Us
Privacy Policy Updates
552 reserves the right to update this privacy policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be posted on this page with an updated effective date.
Continued use of the 552 platform after a policy update is published constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we handle your information.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal data by 552, please don't hesitate to reach out to us.
- Email: [email protected]
- Response time: within 2 business days
- All enquiries kept confidential
You may also refer to our FAQ page for answers to the most frequently asked questions about privacy and data security on the 552 platform.
Your Privacy is Safe with 552
We are committed to protecting every user's personal information. Register with confidence and enjoy a safe, responsible gaming experience.